RESERVATION AND CANCELLATION POLICIES
BOOK AND GUARANTEE - NO PREPAYMENT REQUIRED-FULL PAYMENT ON DEPARTURE
PROMOTIONAL OFFERS AND DISCOUNTED RATES SOMETIMES REQUIRE A CONFIMATION DEPOSIT OR PREPAYMENT: CHECK ALL OFFERS POLICIES!
PLEASE NOTE THAT:
RESERVATION IS TO CONSIDER POSITIVELY ENDED ONLY AFTER RECIEVING A CONFIRMATION VOUCHER
WE DO ASK TO GUARANTEE THROUGH A CREDIT CARD NUMBER AND EXPIRATION DATE. CARD WILL BE VERIFIED AND IN CASE OF PROBLEMS YOU WILL RECIEVE AN EMAIL ASKING TO CHANGE CREDIT CARD DETAILS WITHIN 24 HOURS OR CANCEL RESERVATION.
MISSING THOSE TWO ELEMENTS RESERVATION IS NOT CONFIRMED AND NO DATAS ARE IN THE SYSTEM
HOW TO BOOK
Verify availability and book on line yourself, using the control panel on the left or in alternative send an email at info@ilperlo.com
Once availability has been confirmed by Il Perlo staff, all reservations must be confirmed by credit card guarantee.
You will recieve authomatically a confirmation voucher. Within the 24 hours if credit card is not valid we will send you an email requesting to verify details or cancel reservation.
NO CREDIT CARD?: please send a request to info@ilperlo.com indicating surname-name, date of arrival and date of departure, room type.
We ask you confirmation deposit of 30% for stay of more than 2 nights ( 1 or 2 nights: 1 Night charge) to make through:
check or PMO
Bank details are:
IBAN IT93C0861850940000000300872
BBAN C0861850940000000300872
Swift ICRAITMMH60
Please fax copy of the transfer reciept to +39031951556 as soon as you make transfer to avoid mistakes due to bank time to communicate payment.
We would prefer not to recieve credit card details on the phone.
MAIL requests are to be sent to Hotel Il Perlo Panorama, Via Valassina 180, 22021 Bellagio, Italy.
E_MAIL requests are to be sent to info@ilperlo.com
PHONE requests can be made by calling 39 031 95 02 29.
FAX requests can be made by dialing 39 031 95 15 56.
ONLINE requests can be made by completing the website reservation form and will be directly confirmed if credit card deitails will be valid.
All personal data is confidential according to Law 675/96(data protection privacy law).
Il Perlo will FAX or E_MAIL a defintive confirmation or a receipt of your deposit, thus guaranteeing your reservation until 12:00pm of your arrival date.
Arrivals after midnight will be surcharged 26,00.
HOW TO CANCEL
Room cancellations must be received by FAX or EMAIL 7 days before arrival.
LATE CANCELLATION OR NO SHOW WILL BE ANYWAY CHARGED 1 NIGHT RATE
Deposits will be refunded by Il Perlo if the above procedures are followed, with an adminstrative charge of Euro 5, otherwise deposits will be withheld.
After check-in, guests are financially responsible for their entire reservation period and will be charged accordingly